Contact Watermark
- Freephone:
- 0800 9179879
- Phone:
- 01494 785758
- Address:
- 7 Chiltern Court
Asheridge Road
Chesham, Bucks
HP5 2PX UK - Email:
- info@watermark.uk.com
Gaggia Quality Team
- Caffe Shop – Gaggia Specialist
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Caffe Shop – Gaggia Specialist
Servicing West Yorkshire and surrounding area — click for more - Bob Hamilton
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Bob Hamilton
Servicing Edinburgh and surrounding area — click for more - Xpress Service Ltd. (Northern)
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Xpress Service Ltd. (Northern)
Servicing Yorkshire and surrounding area — click for more - SSpresso Services
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SSpresso Services
Servicing Staffordshire and surrounding area — click for more - Cornico Coffee
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Cornico Coffee
Servicing Cornwall and surrounding area — click for more - Caffeine Limited
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Caffeine Limited
Servicing Welham Green and surrounding area — click for more - Rich Coffee
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Rich Coffee
Servicing Aldershot and surrounding area — click for more - Havana Coffee Co.
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Havana Coffee Co.
Servicing Barnstaple and surrounding area — click for more - Liverpool Vending Services
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Liverpool Vending Services
Servicing Liverpool and surrounding area — click for more - Jactwist Coffeefix
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Jactwist Coffeefix
Servicing Central London and surrounding area — click for more - Caffeine Fix
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Caffeine Fix
Servicing Perthshire and surrounding area — click for more - Universal Espresso Care
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Universal Espresso Care
Servicing Aldershot and surrounding area — click for more - Northern Central Espresso Service
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Northern Central Espresso Service
Servicing Pontefract and surrounding area — click for more
Click for full details about the Gaggia Quality Team nearest you, or call us on freephone 0800 9179879.
Who are we?
The Gaggia Quality Team are Watermark’s handpicked group of experienced and proven coffee engineer professionals, located across the UK, who are passionate about Gaggia, about coffee, and about delivering the very best service to you, our customer.
What do we do?
We aim to deliver the following:
- A first-time fix for your coffee machine — 97% of our repairs are first-time fixes
- A response time of less than 5 hours for emergency calls
- Transparent and cost effective billing
Certification, Training and Quality Control
Each team member has been certified by Watermark and Gaggia, with ongoing certification conditional on regular training and an ongoing review of performance.
Each member of our team has signed up to a customer charter designed to give you the reassurance that your Gaggia coffee machine will be fixed properly and quickly.
Quality of service
If you have any comments about the service you have received, either good or bad, please let us know by phoning free phone 0800 9179879 and we will investigate and come back to you with an explanation and a resolution!
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